Business Details
50+ Years
experience
Your Trusted Piano & Organ Dealer in Raleigh, NC
Founded in 1959, Hopper Piano has established itself as a trusted authority in the piano industry, representing Steinway & Sons since 1977. Our commitment to excellence is reflected in our four-time receipt of Steinway's highest customer service award, ensuring every client receives personalized attention. We offer a curated selection of pianos and organs at every price point, from Steinway's premium instruments to Roland digital models, catering to beginners, professionals, and institutions alike. Our expertise extends beyond sales, with a dedicated team of technicians providing in-home maintenance, concert-level instrument preparation, and full restoration services at Steinway's Long Island facility. We prioritize long-term relationships with local educators, churches, and venues, ensuring our community has access to quality instruments and expert care.Transparency and integrity guide every interaction, from upfront pricing to our no-pressure showroom experience. With over six decades of experience, we combine technical mastery with a deep understanding of musical needs to deliver instruments that inspire. Our team's specialized knowledge spans player piano technology, organ servicing, and acoustic tuning, ensuring every client's unique requirements are met. We stand by our work with a five-year warranty on restorations and 24/7 availability for urgent inquiries. This unwavering dedication to craftsmanship and customer satisfaction has made us a regional leader in musical instrument care.
Services
Piano Sales
Organ Sales
Piano Repair
Concert Services
Instrument Restoration
Player Piano Installation
Details
- Year established: 1959
Highlights and features
- We offer over 60 years of expertise in piano sales and service.
- Our technicians provide factory-certified Steinway restorations.
- We maintain partnerships with local universities and concert venues.
- We offer 0% interest financing on Steinway instruments.
- Our team includes specialists in player piano technology.
What people say
Professional and knowledgeable
Honest and upfront
Perfect no pressure destination
Experts in their field
Highly recommend
Services
Piano Sales
We offer a curated selection of Steinway & Sons, Boston, and Essex pianos alongside Roland digital models. Our inventory caters to all skill levels, from student models to concert-grade instruments. Expert consultants help customers choose instruments matching their technical needs and aesthetic preferences.
Piano Repair
Our certified technicians provide in-home tuning, regulation, and voicing services for acoustic and digital pianos. We address mechanical issues, soundboard repairs, and humidity-related damage while maintaining original instrument integrity. Emergency service is available for urgent performance-related needs.
Concert Services
We supply and maintain Steinway concert grand pianos for symphonies, universities, and venues across North Carolina. Our team prepares instruments for professional performances, ensuring optimal touch and tonal quality. We also coordinate instrument logistics for recitals and special events.
Instrument Restoration
Steinway-certified technicians perform full restorations at our Long Island facility, including soundboard replacement, pinblock reinforcement, and action rebuilding. Restored instruments receive a five-year warranty. We specialize in preserving vintage Steinway models while modernizing playability.
Player Piano Installation
We install modern player piano systems with Wi-Fi connectivity and interactive features. These systems transform traditional pianos into automated entertainment centers compatible with digital devices. Our technicians ensure seamless integration with existing instruments.
Questions
What piano brands do you carry?
We offer Steinway & Sons, Boston, and Essex acoustic pianos, Roland digital models, and Allen organs.
Do you provide piano repair services?
Yes, our certified technicians offer in-home tuning, regulation, and major repairs for all piano types.
Can I finance a piano purchase?
We offer 0% interest financing for 18 months on new Steinway-designed instruments.
Do you service concert venues?
Yes, we supply and maintain Steinway concert grand pianos for universities, symphonies, and performance spaces.
What restoration options exist?
We provide full piano restorations at Steinway's Long Island facility with five-year warranties on completed work.
Are player piano systems available?
We install modern player piano systems with Wi-Fi connectivity and interactive entertainment features.
Reviews (5)
Athanasios Maroglou
Apr 15, 2022
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I bought a Steinway this week from Hopper. The whole shopping, testing and buying experience was outstanding. Haidi is knowledgeable and very helpful. Highly recommend them
Barbara Great Lakes School Of Music
Oct 25, 2021
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Wow! What an awesome company and experience I'm having during the entire process of purchasing my new Roland GP-607 grand in polished ebony finish! Heidi is amazing and so very kind, courteous, professional and efficient! Wish I could give you all 10 stars! :))
Hsiao-Wei Chang
Aug 17, 2021
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Friendly and professional. Most importantly, patient. When I finally decided to invest a new piano, I didn't think of going anywhere other than the Hopper's. I found Haidi Yang to be very knowledgeable about pianos, straightforward and did not rush us to settle with any piano. Ultimately I found what I was looking for, made the decision and arranged the delivery. The movers were professional and efficient.
I couldn't be happier with my experience, the new piano is truly superb instrument. When making a serious investment like buying a new piano, it's important to find a seller who's trustworthy, and I know the people at the Hopper's to be kind, knowledgeable, down to earth and honest.
I couldn't be happier with my experience, the new piano is truly superb instrument. When making a serious investment like buying a new piano, it's important to find a seller who's trustworthy, and I know the people at the Hopper's to be kind, knowledgeable, down to earth and honest.
Kay Bagwell
Aug 17, 2021
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Hopper Piano made my purchase wonderfully easy. They had exactly what I was looking for and I'm thrilled with my piano. Very highly recommend them!
Sam Kim
Jul 26, 2021
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We purchased an upright piano from this store in 2018. We noticed a deep scratch on a pedal after the tuning gentleman visited us to tune the piano. The scratch looked as if a small rock scratched the pedal. We notified the scratch to Hopper and he told his messenger to tell us that we caused the scratch and that there is no way the tuning person caused it. The fact is the tuning guy was wearing his shoes, and we have never touched the pedal other than a barefoot or socked foot.
And the messenger complained and mocked us that Hopper has never seen anyone complaining about the pedal. Not covering this deep scratch under the warranty would be acceptable if the policy states so. But the way Hopper treated his customer is not acceptable. It was somewhat humiliating. "What" you say is important but sometimes "how" you say can be more important. I will never recommend anyone to deal with Hopper.
And the messenger complained and mocked us that Hopper has never seen anyone complaining about the pedal. Not covering this deep scratch under the warranty would be acceptable if the policy states so. But the way Hopper treated his customer is not acceptable. It was somewhat humiliating. "What" you say is important but sometimes "how" you say can be more important. I will never recommend anyone to deal with Hopper.
