Business Details
We are a thirdgeneration, familyowned piano retailer located in Albany, New York. We have lifetimeexperienced salespeople who guide customers through every step of the buying process. We are the exclusive authorized dealers for Yamaha, Roland, Baldwin, Casio, and other leading brands. We carry a broad inventory of new, preowned, digital, and player pianos to meet diverse needs. We provide professional tuning, cleaning, and repair services performed by certified technicians. We offer complimentary home tuning and a threeyear warranty on all instruments.
We deliver free local delivery throughout New York, Massachusetts, and Vermont. We support schools, churches, and other institutions with rentals, financing, and dedicated lab installations. We extend 18month sameascash financing options with transparent terms and no down payment. We ensure each piano is inspected, tuned, and ready for immediate use upon delivery. We are committed to honest communication, reliable service, and longterm customer satisfaction.
We deliver free local delivery throughout New York, Massachusetts, and Vermont. We support schools, churches, and other institutions with rentals, financing, and dedicated lab installations. We extend 18month sameascash financing options with transparent terms and no down payment. We ensure each piano is inspected, tuned, and ready for immediate use upon delivery. We are committed to honest communication, reliable service, and longterm customer satisfaction.
Highlights and features
- We are a thirdgeneration family business with seasoned staff.
- Our technicians are authorized Yamaha and Roland service providers.
- We provide free local delivery and a threeyear warranty.
- Our inventory includes new, preowned, and player pianos.
- We have supplied hundreds of schools and churches regionally.
Services
Tuning and Repair
We professionally clean, thoroughly inspect, and precisely tune each piano to factory standards. Home tuning is complimentary, and any necessary repairs are performed by our certified technicians. Customers also receive a threeyear warranty, guaranteeing longterm performance and peace of mind.
Piano Rentals
We offer flexible commercial piano rentals for schools, churches, and event venues. Rentals include delivery, setup, regular tuning, and ongoing maintenance at no extra charge. Clients benefit from reliable, consistent instruments that enhance performances while preserving capital for other needs.
Piano Lessons
We provide private piano lessons for students of all ages and skill levels. Our experienced instructors tailor curricula to each learner, fostering technique, theory, and musical expression. Students gain confidence and enjoyment through structured, significant practice and regular performance assessments.
Financing
We offer 18month sameascash financing on new and used instruments. Our flexible plans require no down payment and accommodate a wide range of budgets. Customers appreciate quick approvals, transparent terms, and the ability to own a piano without financial strain.
Piano Moving
We handle professional piano moving for residential and commercial clients throughout NY, MA, and VT. Our crew uses climatecontrolled trucks and specialized equipment to ensure safe transport. Clients receive timely delivery, careful setup, and a postmove inspection at no extra cost.
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Reviews (5)
Katherine Wheeler
Mar 13, 2022
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Our church recently purchased a Yamaha piano from Hilton Piano Center. Customer service was excellent. Bob was so patient with us as we spent time playing the different pianos. His expert knowledge of pianos helped us to choose the right piano, we are so happy with our choice. I highly recommend Hilton Piano Center.
The Cavs
Oct 28, 2021
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My daughter located a Roland digital piano that she fell in love with at a dealer in CT. However, they had nothing available and it would take many months to come. We lucked out finding the model above the one she wanted at Hilton Pianos! They worked with us over the phone and we purchased it and received delivery within 5 days! We will have to visit the showroom someday when we are in the area. The process was smooth and wonderful from beginning to end. The piano is beyond amazing!
Tina Tang
Feb 13, 2021
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Please stay away because you will not have a good customer experience. I had been trying to buy a piano with this store for weeks. Sales person would not give me a definite yes or no. Then the day before the shipping company came to their store, he texts me saying if I want the piano. I say yes. I don't get an invoice until the morning the movers arrive. I pay the invoice A FEW HOURS AFTER IT WAS SENT but by then, the movers have already left. The salesperson says the next time I can get it delivered is 3 weeks from now. Do yourself a favor and just stay away from the chaos of this place.
Nick Kelly
Nov 06, 2020
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Great experience. Went in looking for a keyboard and the owner was awesome to me. I am mostly new to piano so he played on all the models I was looking at to help me decide. I would recommend Hilton over guitar center or online retailers if you are in the market. Thanks again!
M. P.
May 18, 2020
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I know less than nothing about pianos. I was looking to purchase a piano as a surprise for my wife's birthday. I contacted several local (as well as a few non-local) piano dealerships and I have to emphatically state that Bob Hilton was magnificent at dealing with my seemingly never ending questions. He answered every contact I made promptly. He supplied tremendously useful information. He consistently remained friendly and professional.
The other folks gave minimal responses - like my contacts annoyed them. When one is going to spend thousands of dollars on an an item - sight unseen other than in photos - in my mind at least a lot of questions need to be answered. Bob spent a considerable amount of time educating me. He also seemed to anticipate what some of my additional questions might be and provided answers before I even asked them. I give Bob Hilton my highest recommendation. He is honest and fair and is genuinely interested in his customer's needs - beyond just making a sale.
The other folks gave minimal responses - like my contacts annoyed them. When one is going to spend thousands of dollars on an an item - sight unseen other than in photos - in my mind at least a lot of questions need to be answered. Bob spent a considerable amount of time educating me. He also seemed to anticipate what some of my additional questions might be and provided answers before I even asked them. I give Bob Hilton my highest recommendation. He is honest and fair and is genuinely interested in his customer's needs - beyond just making a sale.
