Business Details
50+ Years
experience
Your Trusted Source for Pianos in Cleveland, Ohio
Established in 1959, Bill KAP Piano has been serving Northeastern Ohio communities for over 60 years with professional piano services. Our expertise spans sales, tuning, repair, moving, and restoration of pianos, supported by a team of qualified technicians and seasoned professionals. We maintain a vast inventory of over 200 new and pre-owned pianos, including renowned brands like Steinway, Baldwin, and Yamaha, ensuring options for diverse tastes and budgets. Our climate-controlled storage facilities and specialized moving trucks guarantee safe handling of instruments, while our restoration services address both cosmetic and functional needs. Committed to competitive pricing and customer satisfaction, we provide free moving quotes, two-year warranties on select purchases, and personalized service through our Piano Specialists.As a trusted local business, we prioritize transparency, reliability, and expertise in every interaction, from initial consultation to post-purchase support. Our showroom in Cleveland, Ohio, offers convenient access with free parking, and our services extend across Ohio, including Cleveland, Akron, and Medina. With decades of experience and a focus on preserving musical heritage, we remain a go-to destination for pianists, educators, and collectors seeking quality instruments and dependable service.
Services
Piano Sales
Tuning Services
Piano Moving
Restoration
Parts Supply
Rental Services
Appraisals
Organ Sales
Details
- Year established: 1959
Highlights and features
- 60+ years of piano expertise since 1959
- Over 200 pianos in stock for all budgets
- Certified technicians for tuning and repairs
- Climate-controlled storage and specialized moving trucks
- Free moving quotes with no-obligation service
Services
Piano Sales
Offering over 200 new and pre-owned pianos from top brands like Steinway, Yamaha, and Baldwin. Our inventory includes grand pianos, uprights, and digital models to suit all skill levels and budgets. Expert guidance helps customers find the perfect instrument for their needs.
Piano Moving
Professional piano moving services using specialized trucks and climate-controlled equipment. Available six days weekly across Ohio with free quotes. Fully insured to protect instruments, homes, and property during local or regional relocations.
Restoration
Complete piano restoration for both cosmetic and mechanical issues. Services include refinishing, action replacement, and damage repair from fire, water, or pets. Certified technicians ensure instruments regain optimal performance and appearance.
Tuning Services
Expert tuning and regulation by qualified technicians. Addressing pitch stability, voicing, and mechanical adjustments to maintain sound quality. Available for all piano brands with regular maintenance plans to preserve instrument longevity.
Rental Services
Steinway and other premium brand rentals for events of all sizes. Full-service package includes delivery, setup, and pickup. Ideal for recitals, weddings, and corporate functions requiring high-quality instruments without long-term commitment.
Questions
What piano brands do you carry?
We offer Steinway, Baldwin, Yamaha, Kawai, and more. Our inventory includes over 200 new and pre-owned pianos from top manufacturers worldwide.
Do you provide piano moving services?
Yes, we offer insured piano moving with specialized trucks. Free quotes available for local and regional moves six days weekly.
Can you restore antique pianos?
Our restoration services include refinishing, action replacement, and mechanical repairs for antique and modern pianos.
Are tuning services available?
Certified technicians provide tuning, regulation, and maintenance for all piano types across Northeastern Ohio.
Do you sell piano parts?
Our parts department carries benches, covers, and replacement components. We can order manufacturer-specific parts upon request.
What areas do you serve?
We serve all of Ohio, including Cleveland, Akron, and Medina, with delivery, moving, and service options.
Reviews (7)
Earl B.
Feb 18, 2022
Report
We bought a used Kawai piano, it was incredible. Great set up and delivery. We would recommend checking their inventory.
Larry Cates
Jan 20, 2022
Report
I purchased an organ speaker from them a few years ago and wanted to upgrade. They have a nice selection, but unfortunately the cost was more than I budgeted for. They stock pre-owned Hammond organs too. I'm not into pianos, but those who are will find a wide variety of styles and prices. Kap also restores and moves them too.
Barefootboy
Dec 21, 2021
Report
This place is phenomenal! Great selection! In addition to great pianos they also have alot of nostalgic music boxes, euclid beach music pieces, Nickelodeons, ventriloquist antique dolls, ornate furniture & office desks, all one of a kind and all for sale! Mike is very knowledgeable and does not pressure you. He's a wonderful guy. I purchased a beautiful new Weber baby grand from this store and am very happy with my purchase. I highly recommend! Francis, the black labrador dog is friendly and was a pleasure to meet!
Eo Armetta
Jun 03, 2020
Report
I dont give 5 stars normally usually 4 for amazing service because there is always room for improvement. with that being said Mike Kap earned the extra star. I had them move a piano in october and tune it before xmas. Move and tune were done in a timely manner. I noticed a key that was missing half the dampener(key was causing issues before the move and tune). Mike was able to have me stop by the store and find a new piece and show me ideas for my grandmas old upright piano. not only is he exceptional in piano sales and upkeep he showed me around the store and some of his wood work he has done with pianos. Customer service is huge to me because i worked in sales before getting into the medical field and he earned my business and referrals
Dick H.
May 15, 2018
Report
Went here to make a purchase. They would not give me an invoice for an exact amount due when the item was ready. I was concerned, but thought I could trust because of a "good reputation". When I returned to pick up the item, the dollar amount was much higher than we had discussed. Bill and his son tried to manipulate me into paying the high amount by feeding me a load of crap. I refused and was yelled at by both and basically treated very badly. I was very disappointed because I always wanted to do business with Kap. I will never, never return or make any purchases again. I would warn anyone who plans to---be cautious.
Jesse F.
Feb 05, 2017
Report
These guys are gigantic jerks! They recently tuned a piano for my roommate and I. They told us that the piano would have to get tuned again in a month. We agreed to tune it anyway because he said he would be able to get it in tune for now. Later that day after he tuned it, we went to play it and It was very out of tune. When we called to talk to them about it, one guy yelled at us and berated us.
We then called Bill Kapp himself, hoping he would be reasonable, but he was just as rude and insulting and refused to tune it right, like they promised to do the first time. What a waste of $145 (he also said it would cost $130, but after tuning it they upped the charge). These people are rude, condescending, and completely unprofessional. DO NOT USE THEM!
We then called Bill Kapp himself, hoping he would be reasonable, but he was just as rude and insulting and refused to tune it right, like they promised to do the first time. What a waste of $145 (he also said it would cost $130, but after tuning it they upped the charge). These people are rude, condescending, and completely unprofessional. DO NOT USE THEM!
Jennifer S.
Dec 24, 2016
Report
This is an awesome old-school piano store. They have many high-end new and used grand pianos, and a great selection of used pianos. We were in the market for a gently used upright and stopped by their showroom where they had at least 30 used uprights available. We found a great one, and they offered us a great price and free shipping the next day. They also sell used player pianos, organs and piano lights. Highly recommended!
