Business Details
29 Years
experience
Expert Guitar Repairs and Custom Guitar Building in Las Vegas
At Vegas Guitars, we combine decades of expertise with a passion for musical craftsmanship to deliver exceptional guitar and bass repair services, custom builds, and instrument upgrades. Founded in 1997 by Neil Smith, our shop has become a trusted destination for musicians seeking precision work, authorized warranty services, and innovative solutions like the Buzz Feiten Tuning System. Our team of four highly qualified technicians brings over 75 years of combined experience, ensuring every instrument receives meticulous attention. As the only Fender Custom Shop Custom Care Center in Nevada and a Gold Level FMIC Warranty Service Center, we uphold the highest industry standards.We specialize in fretwork, pickup rewinding, and humidity control solutions tailored to our arid climate, while also offering custom Tone Garden Pickups designed by Susi Steffens. With a commitment to education, we guide clients on proper instrument care to prevent damage and extend longevity. Our dedication to quality is reflected in our work for celebrities and everyday musicians alike, all backed by a 100% satisfaction guarantee.
Services
Guitar Repairs
Bass Repairs
Pickup Rewinding
Custom Guitar Building
Humidity Control
Kahler Tremolo Systems
Fretwork Services
Fender Warranty Service
Outcall Technician Services
Pickup Installation
Details
- Year established: 1997
Highlights and features
- We offer over 75 years of combined experience in guitar repair and customization
- We are Nevada's only Fender Custom Shop Custom Care Center
- Our team includes a Level II Buzz Feiten Tuning System installer
- We manufacture custom Tone Garden Pickups in-house
- We provide outcall technician services for added convenience
Associations and certifications
- Fender Custom Shop
- FMIC Gold Level Authorized
- Buzz Feiten Tuning System
Services
Guitar Repairs
Our expert technicians handle all aspects of guitar repair, from basic setups to complex structural fixes. We specialize in fretwork, crack repairs, and humidity-related damage restoration. With Gold Level Fender authorization, we ensure factory-standard repairs for both vintage and modern instruments.
Custom Guitar Building
Crafting one-of-a-kind guitars since 1997, we create custom instruments tailored to your playing style and aesthetic preferences. Our builds incorporate premium materials and advanced tonal engineering, including Buzz Feiten Tuning Systems for superior intonation control.
Pickup Rewinding
Restore vintage tone or enhance modern pickups through our precision rewinding services. We maintain original specifications while improving reliability, using techniques developed through decades of experience and our in-house Tone Garden Pickup manufacturing expertise.
Fender Warranty Service
As Nevada's only Gold Level FMIC Warranty Service Center, we provide factory-authorized repairs for Fender instruments. Our technicians meet strict certification standards to ensure proper diagnosis and repair of all warranty-eligible issues.
Humidity Control
We offer specialized humidity management solutions tailored to desert climates. Our experts provide instrument acclimation guidance and install protective systems to prevent cracking and warping, drawing on experience with century-old Martins and modern instruments.
People
Neil Smith
Owner
Founder of Vegas Guitars since 1997, Neil brings 27+ years of professional experience. A Level II Buzz Feiten installer and Fender Custom Shop authorized technician, he has repaired instruments for major artists and holds two college degrees in technical fields.
Susi Steffens
Co-Owner
Las Vegas' first female guitar tech since 2006, Susi specializes in fretwork and pickup manufacturing. She runs Tone Garden Pickups and serves as the shop's accountant, combining technical skill with business expertise as 50% owner.
Adam Pero
Senior Technician
A Silver-certified FMIC technician since 2014, Adam trained at Guitar Craft Academy. He specializes in ESP instruments and provides expert repair services, applying his formal education in guitar construction to every client's project.
Questions
What guitar repair services do you offer?
We provide complete guitar and bass repair services including fretwork, crack repairs, pickup installation, humidity damage restoration, and electronic component replacement. Our technicians handle both acoustic and electric instruments.
Are you an authorized Fender repair center?
Yes, we're Nevada's only Fender Custom Shop Custom Care Center and a Gold Level FMIC Warranty Service Center, with technicians certified to perform factory-authorized repairs on all Fender instruments.
Do you build custom guitars?
Yes, we create custom guitars and basses tailored to your specifications. Our builds incorporate premium materials and advanced features like Buzz Feiten Tuning Systems for superior playability and tone.
How do you handle humidity issues in Las Vegas?
We specialize in desert climate instrument care, offering humidity control solutions and education on proper acclimation. Our expertise prevents cracking and warping in both vintage and modern instruments.
Do you offer pickup customization?
Yes, we rewind pickups to restore vintage tone and manufacture custom Tone Garden Pickups in-house. Our technicians optimize pickup performance for your specific playing style and instrument type.
Are there discounts for first responders?
We offer special discounts for active military personnel, police officers, and firefighters as a thank you for their service to our community.
Reviews (6)
Andy Felde
Dec 25, 2021
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Amazing customer service! These guys set my guitar up beautifully and were very attentive to detail. Very impressed with their work and customer service. New customer for life!
D. P. Bracken
Jun 17, 2021
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I found Neil Smith many years ago when I had a setup done at a large chain music store in town, and my brand new guitar was unplayable after the setup. The store had to send me a new guitar, and I decided to look online for the highest rated guitar tech in Las Vegas. That's when I found Vegas Guitars and Neil Smith. I have taken 7 or 8 guitars there, for custom work, repairs, and setups, over the past 8-10 years. TOTALLY SATISFIED! Neil makes every guitar sound and play better than ever! And, now with the addition of guitar tech, Brandon Jones, things can only get better! You've tried the rest. now try the BEST! Thanks Neil!
Robby LeBlanc
Jun 07, 2021
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Neil and Suzzie at Vegas Guitars has been taking care of my guitars since 2001. They are hands down the BEST guitar repairman in Las Vegas. Being a pro artist, they have also taken care of me on last minute repairs. His prices are good and the quality is second to none! They get my highest recommendation.
Brian Riordan
May 25, 2021
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Neil has setup 3 of my guitars. The difference in how they played afterwards was amazing. He takes pride in his work and really wants to be sure you are happy with the results. He takes the time to find out what you are looking for. It's obvious Neil is passionate about his work and his attention to detail is awesome. Neil is the only person in LV I would take my guitars to. And Neil and Susi are some of the nicest people I've worked with.
Mark Hall Speights
May 02, 2021
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I found Neil many years ago when I picked up a Fender Strat and had little familiarity with setting them up. He did such a wonderful job that we began talking custom made instruments. I now own two Smith guitars. One was made to order and the other I bought off the rack because it's action was absolutely amazing. Since then we have made modifications and/or repairs to those and other instruments in my collection. I couldn't be more pleased with the craftsmanship and how reasonable his prices are. Neil is my guy for life and I have no need to look elsewhere.
Vegasdez
Apr 12, 2021
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I've known Neil for about 13 years. His professionialism and skill are unmatched. He's the only person in Vegas I trust with my instruments.
