Business Details
Custom Guitar Repair & Builds in Elgin
Fat Cat Custom Guitars & Repair is committed to delivering exceptional guitar repair, customization, and craftsmanship. With a focus on precision and quality, we handle everything from minor setups to intricate custom builds, ensuring each instrument meets the highest standards. Owned and operated by experienced technician Scott Bond, all work is performed on-site with personalized attention to detail.Our services include curbside drop-off, at-home pickup/delivery, and rush repair options to accommodate diverse client needs. Located in historic downtown Elgin, we prioritize customer satisfaction while maintaining rigorous safety and quality practices.
Services
Guitar Repair
Custom Builds
Setup Services
Curbside Drop-Off
At-Home Pickup
Highlights and features
- Owner Scott Bond personally performs all on-site repairs with decades of experience.
- We offer convenient at-home pickup/delivery within 20 miles of Elgin.
- Rush repair service available for urgent turnaround needs.
- Curbside drop-off available Tuesday-Saturday with flexible scheduling.
- Satisfaction guaranteed through transparent communication and quality standards.
What people say
Great repairs
Friendly staff
Punctual pickup
Detailed explanations
Superb craftsmanship
Services
Guitar Repair
Our repair services cover all guitar types, from minor adjustments to complete structural fixes. Skilled technician Scott Bond diagnoses issues precisely, using premium tools and materials. Clients receive detailed evaluations and transparent estimates before work begins. We accommodate both in-shop consultations and curbside drop-offs during regular business hours.
Custom Builds
Create your dream instrument through our custom build process. We collaborate closely with musicians to design guitars tailored to playing style, tonal preferences, and aesthetic vision. The process includes wood selection, hardware choices, and personalized setup. Each custom build receives dedicated attention from initial concept through final assembly and testing.
Setup Services
Enhance playability with our comprehensive guitar setup service. This includes precision adjustments to string height, neck alignment, and intonation. We account for individual playing styles and preferred tuning systems. Setup services often include string replacement recommendations and case inspection to protect your instrument.
Curbside Drop-Off
Schedule contactless instrument drop-off during our Tuesday-Saturday business hours. Technicians review work requirements upon arrival, with optional in-person consultations. The process maintains safety protocols while ensuring clear communication about repair needs and timelines. Confirmation emails track your instrument's progress through completion.
At-Home Pickup
Available within 20 miles of Elgin, our pickup/delivery service handles instruments at client locations. Technicians collect guitars for repair with secure transport protocols. Weekend availability and flexible scheduling accommodate busy musicians. Fees vary by distance: $20 for single trips within 10 miles, $35 for round trips in the same range.
People
Scott Bond
Owner/Tech
Scott Bond combines decades of guitar repair expertise with hands-on craftsmanship. As sole technician and owner, he oversees all repairs and builds personally. His background includes advanced training in luthiery techniques and extensive experience with vintage and modern instruments. Scott prioritizes functional improvement while maintaining each guitar's original character and value.
Questions
Do you repair all guitar types?
Yes, we handle electric, acoustic, and bass guitars of all styles and construction types.
Can I get same-day repairs?
Rush service available for $25 gets priority scheduling, with typical 24-hour turnaround.
What payment methods do you accept?
We accept major credit cards through our online portal and in-store cash/card payments.
How far do pickup/delivery services reach?
Service area extends up to 20 miles from our Elgin location for pickup/delivery requests.
Do you offer warranties on repairs?
All work includes a 30-day warranty covering defects in materials and workmanship.
Can I schedule after-hours appointments?
Emergency repairs may be accommodated outside regular hours - call 847-888-0000 for details.
Reviews (5)
Trey Darnell
May 12, 2022
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Super awesome owner. It is branded as guitars but he has helped me with two of my basses and does amazing work for a great price. Just a real straight shooter, does quality work and I drive a long way just for this guy. Thanks for everything and letting me keep rocking
Scott Wb
Apr 17, 2022
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Found Scott Bond's shop on the Gear Page with good references, so made the drive to Elgin to have him put Stainless Steel Frets on my new TV Yellow Les Paul. He did an unbelievable job. Perfect craftsmanship on every fret, and he polished up what was a rough fretboard coming from the factory at Gibson. Great guy, great work. Grateful I found him.
Dawn Bohannon
Jan 26, 2022
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The owner pays attention to detail- he's good at customizing, and setting up guitars and basses. his craftsmanship is note-worthy. i would highly recommend fat cat for all your guitar needs.
Garret Buckley
Jan 26, 2022
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I reached out to Scott for a project that he unfortunately wasn't taking on at the moment. He was however extremely helpful in helping me understand what I was looking for and recommended other places to help. Awesome customer service and an honest guy. Looking forward to supporting him in the future!
Brian Wadford
Dec 07, 2021
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I've taken three guitars into Scott over a span of the last ten years or so. I've been greatly satisfied with his work every time. Scott is professional, knowledgeable, and a excellent luthier. Anytime I know I'm going to need some guitar work done hands down I'm going back to Scott at Fat Cat Custom Guitars & Repair.
