Business Details
34 Years
experience
Craftsman Piano: Expert Piano Sales & Restoration in Yonkers, NY
Craftsman Piano has been dedicated to the art of piano craftsmanship for over 31 years. Founded by Joseph and Susan Hanerfeld, our company combines traditional techniques with modern expertise to deliver concert-quality restorations and sales. Our team, trained by master artisans, specializes in Steinway, Mason & Hamlin, and other high-end pianos, serving clients from New York to Germany. We maintain the highest industry standards through meticulous attention to detail, using premium materials and parts sourced globally. Our nationwide network enables us to locate, restore, and customize instruments to meet diverse client needs.With a 5-year warranty on grand pianos and a commitment to transparency, we prioritize customer satisfaction and long-term relationships. Our services extend to educational institutions, cultural centers, and private clients, ensuring accessibility to quality instruments and expert maintenance. Recognized by prominent technicians and musicians, we blend experience, innovation, and integrity to uphold our reputation as a trusted leader in piano restoration and sales.
Services
Piano Restoration
Tuning
Refinishing
Piano Rentals
Action Repair
Keytop Replacement
Piano Brokering
Insurance Appraisals
Piano Moving
Customization
Details
- Year established: 1992
Highlights and features
- We offer 31 years of specialized expertise in piano restoration and sales.
- Our concert-quality restorations meet the highest industry standards.
- We provide a 5-year warranty on all grand pianos.
- Our nationwide network ensures access to rare and custom instruments.
- Our team includes certified technicians with decades of combined experience.
What people say
High quality work
Good prices
Easy communication
Exceptional rebuilding
Superior refinishing
Services
Piano Restoration
Our piano restoration service revitalizes vintage and modern instruments to concert-quality standards. Using premium parts and traditional techniques, we address structural, mechanical, and aesthetic issues. Clients benefit from enhanced performance, longevity, and value retention, with warranties up to five years.
Piano Sales
We offer a curated inventory of Steinway, Mason & Hamlin, and Baldwin pianos, both new and restored. Each instrument undergoes rigorous quality checks to ensure superior sound and craftsmanship. Competitive pricing and global shipping options make luxury pianos accessible to all clients.
Tuning
Regular tuning preserves your piano's tonal integrity and extends its lifespan. Our technicians use precision tools to adjust string tension, ensuring optimal sound quality. This service is ideal for private owners, institutions, and performance venues.
Piano Rentals
Our rental program provides access to quality instruments for temporary needs. Options include consoles, uprights, and grand pianos, with flexible terms and purchase options. This service suits students, event planners, and professionals testing long-term commitments.
Piano Brokering
We connect buyers and sellers through our nationwide piano brokering network. For sellers, we offer competitive pricing and streamlined transactions. Buyers gain access to rare or custom instruments, with transparent pricing and expert guidance.
People
Joseph Hanerfeld
Owner
Joseph Hanerfeld, co-owner of Craftsman Piano, has over 31 years of experience in piano restoration. Trained by master artisan Arthur Abrams, he specializes in Steinway and Mason & Hamlin restorations. His commitment to quality and customer satisfaction drives the company's reputation.
Susan Hanerfeld
Owner
Susan Hanerfeld co-owns Craftsman Piano with Joseph. She oversees operations and client relations, ensuring seamless service delivery. Her dedication to excellence and business integrity complements the company's growth and customer-centric approach.
Arpad Maklary
Piano Technician
Arpad Maklary, a Hungarian-trained piano restoration expert, has worked with Craftsman Piano for two years. He specializes in high-end piano refinishing and action adjustments, contributing to the company's reputation for precision and craftsmanship.
Terry Flynn
Piano Technician
Terry Flynn, a prominent piano technician, collaborates with Craftsman Piano on complex projects. With clients like Dave Brubeck, he endorses the company's professionalism and quality, particularly their Steinway restoration expertise.
Dr. Gines-Didier Cano
Music Educator
Dr. Gines-Didier Cano, director of Crestwood Music Education Center, has partnered with Craftsman Piano for over a decade. He praises their reliable service, timely delivery, and role in supporting music education through quality instruments.
Questions
Why should I buy a restored piano over a new piano?
Restored pianos offer superior tone, elegant craftsmanship, and better value retention. They use solid wood and traditional methods, unlike mass-produced modern pianos.
How long does piano restoration take?
The restoration process typically takes 12-16 weeks, including pickup, refurbishment, and delivery.
Do you offer warranties on purchased pianos?
Yes, we guarantee grand pianos for five years and uprights for three years on all parts and labor.
Can you help me find a specific piano?
Yes, our nationwide network locates rare or custom pianos at no obligation. Contact us with your requirements.
What payment methods do you accept?
We accept wire transfers, bank checks, money orders, and personal checks (with processing delays).
Do you provide temporary pianos during restoration?
Yes, we supply a complimentary piano while yours is being restored.
Videos
Reviews (1)
Bronxville Computer
Nov 23, 2013
Report
The piano we bought from Craftsman Piano in Yonkers is absolutely incredible. Even though it is a used piano, they did an excellent job refinishing and refurbing this classic Steinway grand. The tone and action are perfect. I highly recommend Craftsman Piano if you are looking for a used piano or if you want to have your own piano refinished or restored.