Independent Music Service was established in May of 1991 in Little Rock Arkansas. In 1998 we moved to our current location in Sherwood Arkansas. In 2008 we opened our second location in Fayetteville, Arkansas. Our company has 8 full time technicians with a combined total of 120 years of experience in the art of repairing and rebuilding band and orchestral instruments.
We are factory trained technicians and members of the National Association of Professional Band Instrument Repair Technicians. Just as the motto says we are dedicated to providing you with the very best professional service available anywhere.
We are factory trained technicians and members of the National Association of Professional Band Instrument Repair Technicians. Just as the motto says we are dedicated to providing you with the very best professional service available anywhere.
Services
Chem Clean - During the normal playing of a brass instrument, a layer of debris consisting of old grease, food particles, and corrosion develops which can change the bore size and affect the playing of an instrument. This coating can easily be.005 or thicker. The difference between a medium-large and a large bore trumpet is only.003.
Reviews (9)
Becky Harvey
Mar 22, 2022
Vanessa Chukwu
Mar 14, 2022
Greg Lindstrom
Jan 25, 2022
Merlin
Oct 15, 2021
NewEarthCore Songs
May 10, 2021
THESE GUYS ARE OFF THE HOOK AWESOME! I won an auction on E-Bay for a Jupiter Alto Saxophone when I got it really look like it was in rather good condition excepting for a few of the keys did not work correctly. So, I brought it two Independent Music. They said it would be about $90.00 to fix it which to me seems like a good deal. Took them about a week to get to me.
I called On a Wednesday and they surprisingly called me back on Friday and they told me it was done. I went there after work to pick it up. When I got there I looked at the sax and the keys that weren't working were fixed, it look shiny and brand new, and the Gentlemen checking me out said they had also replaced the pads and straightened the Bell out, I was pleased.
After looking over the sax, I handed him my card to pay for it he handed back the card, I signed the invoice and he stapled the receipt to it - right at that time he handed me the receipt and he closed the lid on the saxophone - he seemed A little rushed and I then realized it was closing time for that so I grab the receipt and I grab the saxophone handle and turned to go out.
At that precise moment the lid opened up and everything in the case went flying and smashing down to the floor when I looked at the saxophone it looked pretty bad hit the floor very hard had a big dent in the bottom about the size of the golf ball and several of the keys didn't work anymore it broke my heart. I left the saxophone there or them to look it over and tell me how much it will cost to fix it.
The really great deal I got on this sax started to look like it was not so good after all. All weekend I played it out in my head over and over again not knowing what the verdict will be. I imagine the worst thinking they will come back and say they cannot fix it, or it is not worth the cost to fix it or something like that. When Monday morning came I called them first thing, and the guy who answered the phone told me he would look it over and give me a call - all day I was on pins and needles finally towards the end of the day I decided to call let's see what's up - the gentleman who answered told me it should be fixed and two or three days and he was gonna do it pro bono.
Surprise the, you know what out of me. The heavy burden I was carrying around for three days suddenly melted away. And when I went to fix the sax it was like brand new - like it had never happened. That's why I say that these guys are off the hook awesome - I'll never take any of my instruments to anyone else if I could give them 100 stars I would do it and I recommend them to anybody who needs a musical instrument fixed.
I called On a Wednesday and they surprisingly called me back on Friday and they told me it was done. I went there after work to pick it up. When I got there I looked at the sax and the keys that weren't working were fixed, it look shiny and brand new, and the Gentlemen checking me out said they had also replaced the pads and straightened the Bell out, I was pleased.
After looking over the sax, I handed him my card to pay for it he handed back the card, I signed the invoice and he stapled the receipt to it - right at that time he handed me the receipt and he closed the lid on the saxophone - he seemed A little rushed and I then realized it was closing time for that so I grab the receipt and I grab the saxophone handle and turned to go out.
At that precise moment the lid opened up and everything in the case went flying and smashing down to the floor when I looked at the saxophone it looked pretty bad hit the floor very hard had a big dent in the bottom about the size of the golf ball and several of the keys didn't work anymore it broke my heart. I left the saxophone there or them to look it over and tell me how much it will cost to fix it.
The really great deal I got on this sax started to look like it was not so good after all. All weekend I played it out in my head over and over again not knowing what the verdict will be. I imagine the worst thinking they will come back and say they cannot fix it, or it is not worth the cost to fix it or something like that. When Monday morning came I called them first thing, and the guy who answered the phone told me he would look it over and give me a call - all day I was on pins and needles finally towards the end of the day I decided to call let's see what's up - the gentleman who answered told me it should be fixed and two or three days and he was gonna do it pro bono.
Surprise the, you know what out of me. The heavy burden I was carrying around for three days suddenly melted away. And when I went to fix the sax it was like brand new - like it had never happened. That's why I say that these guys are off the hook awesome - I'll never take any of my instruments to anyone else if I could give them 100 stars I would do it and I recommend them to anybody who needs a musical instrument fixed.
Emren Akdamar
Dec 22, 2020
Lisa Hightower
Jun 26, 2020
Dale Grimm
Jan 23, 2020
I have always had a great experience with this instrument repair service. Friendly staff and quality repair is just a basic reason why I give this place 5 stars. If I ever need an instrument repair, I would first go to Independent and trust them with their services. If you want to spend your money on getting your instrument repaired, please use Independent!
Michele Laboray Hellstern
Jun 12, 2018
Expert craftsmen in musical instrument repair and fantastic customer service. I couldn't ask for a better repair job for any of my instruments. Staff are all exceptionally knowledgeable in not only newer instruments, but also possess an amazing historic wealth of information. Certainly the place to go!