Our aim has been to ensure the complete satisfaction of every client while providing quality pianos and friendly and knowledgeable service. Our hope is that you'll feel confident in our capability to suit all of your expectations and know that our clients are always our number one focus.
Reviews (2)
Lynn H.
Apr 17, 2018
Mark M.
Mar 02, 2016
I absolutely hate writing bad reviews, but this is an exception. I had a bad costumer service experience ever since the beginning with this guy. He was very eager to schedule me for the next day, which I found pretty impressive. But it was too good to be true. I was in a tight schedule, and rearranged my day just for his visit to tune my instrument.
He called me minutes before scheduled time that he cannot make it on that time. I was very lenient about this, and agreed with his proposition to come later. He came later that day, and tuned the instrument. He sure liked to rush and during the final phases was eager to leave even though I had some question and clarification I need to voice. The next day the piano was out of tune worse than before.
The notes were now randomly off tune, unlike parallel before his visit. After calling and rescheduling to have him come over and fix it for two weeks I gave up. He kept on giving odd excuses as to why he cannot come in the day he said he would. Very irresponsible. I did not expect such behavior from a professional. I will never be coming back to this business, and do not recommend it for anyone else.
He called me minutes before scheduled time that he cannot make it on that time. I was very lenient about this, and agreed with his proposition to come later. He came later that day, and tuned the instrument. He sure liked to rush and during the final phases was eager to leave even though I had some question and clarification I need to voice. The next day the piano was out of tune worse than before.
The notes were now randomly off tune, unlike parallel before his visit. After calling and rescheduling to have him come over and fix it for two weeks I gave up. He kept on giving odd excuses as to why he cannot come in the day he said he would. Very irresponsible. I did not expect such behavior from a professional. I will never be coming back to this business, and do not recommend it for anyone else.
